Voice AI receptionist for UK garages
Emma picks up when your team can't, checks the car on the DVLA database while the caller is still talking, and captures the job. Your team accepts it, declines it, or calls back. She never quotes or books without you.
Don't take our word for it
Give her a registration and ask for an MOT and a service. Throw her a tricky one, or a price question she should refuse. See how she handles it, and what lands on the dashboard.
The in-browser call runs about 90 seconds and connects to Emma at our own demo garage. Calls may be recorded so we can improve her. No sales call afterwards.
How Emma works
The same three steps, on the calls that route to her.
Send Emma your overflow, your after-hours, or every call. She picks up when your team is under a car or the desk is empty.
Read out the reg and Emma confirms the make, model and MOT date from the DVLA database while the caller is still talking.
Reg, work needed, symptoms, preferred day. A clean enquiry your team accepts, declines, or calls back.
Nothing booked behind your back
Emma captures the work. Your team keeps the diary, the estimate and the customer.
Our demo garage, last week
Northgate Auto Centre, Brackstone's own demo line. "Enquiries captured" means calls where Emma took a reg and a job request. Registration details removed. (Figures wire to the live feed before launch, card t_37b3c0bf.)
Straight about it
The questions garage owners ask
Most callers just want the phone answered and their job taken down properly. Emma sounds natural, she is polite, and anything tricky she hands to your team. She is there for the calls you would otherwise miss, not to replace you.
Calls may be recorded so we can keep improving her, and callers are told at the start. You stay in control of your customers' data. Everything is set up to be GDPR-friendly.
No. She captures a clean job on your dashboard for your team to accept, decline or call back. Your diary, your estimate and your customer stay yours.
We warn you at 75% and 90% of your 200 trial minutes. If you keep her, it is £249 a month, no VAT, with 500 minutes included. If not, there is nothing to pay and no card was ever taken.
Three ways to start
Keep your setup exactly as it is. For one Saturday, the calls your desk misses overflow to Emma. On Monday we show you what she caught, and what you'd have lost. No software to change.
Book the Saturday auditEmma on your own line for 14 days and 200 minutes. Covers two Saturdays. No card to start.
Start the trialIf you keep her